Cash registers are an essential tool for your business, and any problems they encounter can impact your profitability in a negative way, especially during busy days. When standing in long lines, customers can quickly become impatient.
If a cash register goes down and is not repaired as soon as they would like, many of your customers will leave and never come back to your store again. So, it’s vital you take proactive steps to prevent problems and reduce downtime so that you can retain your customers and maintain your profit. Keeping cash register supplies on hand is a good step, but make sure you have someone on staff who understands the registers.
Batteries
If your cash register is battery powered, like SAM4s cash registers, it’s important you replace the batteries before they die. Otherwise, you will experience unnecessary downtime that will annoy your customers. When their batteries are going bad, many cash registers start to display an incorrect date and time. Read the manual for each machine so that you know how often the batteries are likely to last.
Paper
You must always check the amount of paper that is left in the receipt printer before the start of each workday. Although changing the paper won’t take much time, any small delay can cause your customers to become frustrated and impatient. If you notice that the printer is running low on paper, order more from online retailers such as Cash Registers Online.
Plan Ahead
For the best possible results, do some planning in advance and always keep extra cash register supplies on hand so that you can minimize downtime. If you have extra cash registers, close the line to any machine that is running low on paper or battery power and open the additional register; this will give you enough time to perform any required maintenance tasks.
